Twelve years building management systems that stand up to an auditor. Now we build the one that governs Ai.
Book a discovery callYou know Ai matters. What you don't want is a science project: a one-person "Ai expert" who doesn't really understand the technology, or a giant consultancy billing premium rates for junior staff. In a regulated organisation, a science project is a liability as well as a waste of money.
Two things sit underneath that. Your best processes live in your people's heads and were never written down, so a generic Ai tool gives you generic, wrong output. And when someone asks who approved the model, what it was trained on, and who carries the can when it gets something badly wrong, most organisations have no answer to give.
Australia has no dedicated Ai law yet. That is not the same as having no obligations. Privacy, consumer, work-safety and record-keeping duties already apply to whatever your Ai does, mandatory guardrails for high-risk uses are on the way, and South Australia has called a Royal Commission into Artificial Intelligence. The organisations that will cope are the ones that can show their working.
Not a new player
More than a decade putting in the management systems Australian organisations get audited against, and the technology underneath them. Ai governance is the next one, not a fresh start.
How we work
We came up doing the unglamorous work: quality systems, risk and continuity, information security, and mapping how an organisation actually runs. That is what an Ai management system is made of. So we bring the domain first and the Ai second.
We understand how a business or an agency runs, then bring Ai to it. Usually we can name your problems before you do.
Our own business runs on the Ai we'd build for you, under the controls we'd write for you. So we show, not tell, and we can actually support it.
ISO management systems since 2014: quality, environment and safety, then laboratories, continuity, risk and information security, and now ISO 42001 for Ai. The point is evidence you can hand to an auditor.
The highly sought-after specialist, not the cheapest generalist.
What we do
From mentoring your team to run it themselves, to a managed company of Ai agents doing real work in your organisation. Either way it's governed and documented.
Done with you
Build the capability and the governance in-house, with us alongside you.
What you get
Best for · Leaders who want to own it in-house and move fast with an expert alongside them.
$1,200 a month for now. The price is going up soon.
Book a discovery call →Done for you · our hardware
We build, run and govern your Ai on our infrastructure.
What you get
Best for · Organisations that want it working now, without setting up infrastructure or a team.
Book a discovery call →Done for you · your hardware, on-premises
The same managed service and the same governance, on a dedicated server on your premises.
What you get
Best for · Organisations with data-residency, sovereignty or control requirements that want it all on their own infrastructure.
Book a discovery call →Waiting list open
A small, closed group for CEOs and senior decision makers in the manufacturing industry only. Members share the same pressures: supply chains, labour shortages, capital equipment costs, and margins that shrink under pressure. Sessions work through live problems, not generic theory, with peers instead of vendors. Seats are limited on purpose, so members get real time and direct feedback. Seats fill from the waiting list in order, so join now to hold your place.
Learn more →
The people
Hi, I'm Greg. For fourteen years my team and I have helped Australian businesses get more out of their technology — hardening their Microsoft 365, mapping how the place actually runs, and putting the right systems in the right hands.
The work hasn't changed as much as it looks. Ai is the new tool, but the hard part is still the same: getting the know-how out of your people's heads and into something that works. That's what we've always done. Now we point Ai at it.
We run our own business on the system we'd build for you, so I can show you it works rather than tell you. Have a chat with me and we'll talk straight about whether we can help.
Greg Hill
Greg Hill · Founder, HDQ
Book a discovery callWhat we stand for
Complete openness with our partners and customers. You see what we see.
We'd rather teach you than sell to you. An informed client makes better decisions.
We only take on what we can deliver, and we deliver certainty.
A deliberate effort to keep sharpening the sword and get better at what we do.
The best tools, the right solutions, and keeping you safe.
We'd rather tell you how it is than how you'd like it to be.
Proof
A few of the organisations that have trusted us with their systems since 2012.
“Greg's deep range of knowledge, talent and skills ensures our business stays compliant and continues to grow efficiently. I fully endorse HDQ and Greg — he is like a trusted member of our team.”
Malcolm Amos
Managing Director, Adelaide Belt & Hose
beltandhose.com.au
“What we appreciated most was their ability to cut through the complexity and help us build a system that's easy to follow, easy to use and not over-bearing to maintain. We're very happy and will keep using HDQ.”
Karyn Gee
IMS Manager, Civil Mining Group
“HDQ have shown a high level of professionalism and real expertise, which makes them an excellent partner for any business that wants to take control of its operations.”
Kevin Johnson
Managing Director, A&D Australasia
andaustralasia.com.au
“Three words sum up HDQ: professionalism, thoroughness and value. Greg and his team nailed it in terms of a best-fit solution, and they know the latest tools cold.”
Peter Stanley
Director, Supply Chain & Operations, Eka Software Solutions
ekaplus.com
We've been implementing ISO management systems since 2014, from quality and safety through to information security and now ISO 42001 for Ai.
Latest updates
The rules for Ai in Australia are moving, and most of the commentary about them is noise. We write up what has genuinely changed, what it means if you have to comply, and what you can safely leave alone for now.
The EU AI Act can catch you when a product you ship carries Ai, or when someone in Europe uses what your system produces. The dates that bind now, the ones that wait until 2027, and where ISO 42001 and the US rules sit.
Read the update →
No standalone Ai law, but privacy, consumer, cyber and sector rules already apply to what your Ai does. What changes on 10 December 2026, what July's announcement did and didn't cover, and where South Australia's Royal Commission fits.
Read the update →In good company
Where we are
Adelaide born and based, with people across the eastern seaboard. We turn up in person.
Adelaide Head office
Level 2 / 70 Hindmarsh Square
Adelaide SA 5000
Gold Coast
2 / 194 Varsity Parade
Varsity Lakes QLD 4227
Sydney
44 North Fort Road
Manly NSW 2095
Melbourne
367 Collins Street
Melbourne VIC 3000
A short discovery call. We'll learn about your business and tell you straight whether we can help.
Book a discovery call